Lightspeed Reviews
(Rated by 15 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.8
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality4.4
- Shipping & Delivery4.4
- Return Policy4.5
- Customer Service4.5
Recent Customer Reviews (15)
Dirk Sanger
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Sam Pratt
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Angela Rockwell
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Sienna Dean
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Zoe Leonard
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Jane Sosa
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Phillipa Leclair
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Luigi Lo Duca
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Joe Chick
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Meredith Fields
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Lightspeed Pricing
Subscription Fees
$50 - $130
Transaction Fees
0.5% - 3%
Hardware Costs
$400 - $1,200
Payment Methods
Accepted Payment Options:
Prices for items on Lightspeedhq.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Payment Process
- Payments can be made online during the checkout process.
- For Lightspeed credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Lightspeed Pros & Cons
Pros
1
Ease of Use: Simple and intuitive interface, making it easy for small business owners to set up and use.
2
Customer Service: 24/7 customer support available via email, phone, or text message, with a robust customer support section on their website.
3
Inventory Management: While basic, it is suitable for small to medium-sized retail, quick-service restaurants, full-service restaurants, and bars.
4
Omnichannel Integration: Seamlessly integrates online and offline channels, allowing for synchronized inventory and sales data.
5
Ecommerce Integration: Simplifies business operations by linking in-store and online inventory, sales, and customer data.
6
Advanced Features: Includes features like customer relationship management, loyalty programs, and built-in interactive reporting.
CONS
1
Inventory Management Limitations: Basic inventory management that can be burdensome for businesses with large product inventories and multiple variations.
2
Reporting Limitations: Ideal for small businesses but lacks detailed reporting features for more complex data analysis.
3
Costs and Billing: Requires investment in Apple devices and charges full price for multiple cash registers, potentially leading to additional costs and billing issues.
4
Support Issues: Some users have reported inconsistent support and communication about updates.
Lightspeed Features and Benefits
Features
Multichannel and Multilocation Management
Manage multiple locations and outlets seamlessly; Real-time cross-location inventory management; Stock transfers between stores; Location comparison reporting to track performance across locations.
Inventory Management
Automated recurring orders to avoid stock shortages; Real-time inventory tracking across all stores; Low-stock alerts to ensure timely restocking.
Fully Integrated Payments
Accept various payment methods, including buy now pay later, Google Pay, Apple Pay, and major cards; Integrated payments for seamless transaction processing.
Real-Time Reporting and Insights
Detailed sales reports, employee performance, and customer data; Sophisticated reporting for informed business decisions.
Customizable Menu and Floor Plan
Create and manage menus with ease, including adding photos and descriptions; Adjustable floor plans to optimize staff and customer flow.
Tableside Ordering and Takeout/Delivery
Mobile service for taking orders directly from customers; Process takeout and delivery orders in one system.
Staff Management
Customized access for staff members to see only what they need; Employee reports and scheduling integrations for efficient staffing.
Integration with Tools and Systems
Integrations with accounting software like Xero, QuickBooks, and MYOB; API access for custom workflows and connections; Marketing integrations with email, chat, or SMS systems.
24/7 Support
Personalized 24/7 support available in various regions; Live chat, email, and phone support for immediate assistance.
Offline Mode
Reliable technology that functions even without an internet connection.
Ease of Use
Simple and intuitive interface, making it easy for small business owners to set up and use.
Omnichannel Integration
Seamlessly integrates online and offline channels, allowing for synchronized inventory and sales data.
Ecommerce Integration
Simplifies business operations by linking in-store and online inventory, sales, and customer data.
Advanced Features
Includes features like customer relationship management, loyalty programs, and built-in interactive reporting.